Joomla Support Contract

Retained Joomla Support is available to clients all around the world using the Joomla Content Management System. Our support team use Joomla day in day out, we are true Joomla experts who can develop custom workarounds and customise extensions to give you exactly what you want.

Take advantage of our support discount, 33% reduction compared to the pay as you go support rate. Our Joomla support contracts are charged at $100 - £60 - €70 per hour, minimum three hours per month, initial twelve month contract that then switches to a rolling monthly contract.

Main tasks of our support for Joomla websites:

  • General fix that, apply this, make it happen
  • Optimization including: SEO - Site speed - Site up time
  • Joomla Security
  • Web design, development and consultation
  • Bespoke customisation of extensions 

Common Tasks Joomla Support Contracts Are Used For

Your Support Contract can be utilised for almost any service that we provide. Clients typically use their retainer for on-going tasks such as:

  • Search Engine Optimisation
  • Website promotion and online marketing
  • Critical updates and security monitoring of e-commerce sites
  • Template tweaks
  • Installing and configuring components, plugins and modules
  • Setup content templates and styling tags to improve workflow and reduce content creation time
  • Securing and monitoring servers to stop downtime and prevent loss of sales
  • Improving your menu structure
  • Reducing the proliferation of menus and modules (improve site architecture) to speed up your site
  • On-going page load time issues - speed up your website
  • Monitoring Google Analytics
  • Monitoring Google Adwords account

Obviously we can be called upon for a wide range of one-off tasks such as

  • Ad hoc advice or guidance on how certain tasks might be achieved
  • Advice or consultancy on choice of components, modules and plug-ins
  • Installation of new extensions
  • Updating / upgrading CMS extensions